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How to Create an FAQ Section in WordPress

An FAQ (Frequently Asked Questions) section on a website serves as a valuable resource for visitors by addressing common questions in a structured and easily accessible manner. It enhances the user experience by providing quick answers, reducing the need for customer support interactions. A well-organized FAQ section improves website navigation, builds trust, and can even boost SEO rankings by incorporating relevant keywords. Additionally, interactive accordion-style FAQs enhance readability, keeping the page clean and user-friendly. Implementing an FAQ section ensures efficiency, clarity, and better engagement for both users and businesses. 

Method 1: Using a Plugin (Easy & Recommended)​

Step 1: Install an FAQ Plugin

  1. Log in to your WordPress Dashboard.
  2. Go to Plugins > Add New.
  3. Search for “Accordion FAQ” or “Easy Accordion”.
  4. Click Install Now, then Activate the plugin.

Step 2: Create an FAQ Section

  1. Navigate to FAQ > Add New FAQ in your dashboard.
  2. Enter a title (e.g., “Frequently Asked Questions”).
  3. Add each question as a separate entry and write the corresponding answer.

Step 3: Customize the FAQ Appearance

  1. Some plugins allow you to change styles, colors, and layouts.
  2. Go to Settings in the plugin and adjust the design as needed.

Step 4: Display the FAQ Section

  1. Copy the shortcode generated by the plugin.
  2. Paste it into a page, post, or widget where you want the FAQ to appear.
  3. Click Publish, and your FAQ section is live!

Method 2: Using Built-in Gutenberg Blocks​

Steps:

1. Go to Your Page/Post – Open the WordPress Dashboard and navigate to Pages > Add New (or edit an existing page).
2. Add a Heading Block – Type “FAQs” as the section title.

  1. Use the "Paragraph" or "List" Blocks – Manually enter the questions in bold and add answers below.
    4. Format for Clarity – Use the "List" block or separate questions using Heading (H3 or H4) blocks.
    5. Publish or Update – Click Publish/Update to save changes.

Which Method Should You Choose?​

  • Use a plugin if you want a professional-looking FAQ section with animations and styling.
  • Use the manual method if you prefer a lightweight solution without extra plugins.