AI Chat receptionist overview
Set up the Business App AI Chat Receptionist to answer questions and capture leads 24/7 on web chat, email, SMS, Facebook, Instagram, and WhatsApp.
Set up the Business App AI Chat Receptionist to answer questions and capture leads 24/7 on web chat, email, SMS, Facebook, Instagram, and WhatsApp.
Use your own DIDWW phone number for calls and two-way SMS in Business App.
Register your US business for SMS (A2P 10DLC) in Business App: requirements, privacy policy and terms language, consent checkboxes, and rejection reasons.
Automatically notify your team or contacts via SMS and email when leads come in, forms are submitted, or CRM events occur.
Create and manage SMS templates for review and NPS requests in Reputation AI
Build an automation that texts the caller's name, issue, and location to your on-call technician whenever the AI Voice Receptionist dispatches a call.