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Managing Users

Create new users​

To create WordPress users using WordPress Hosting, you must create a Business App user. A WordPress user is automatically created when you create the Business App user.

How it works​

  • Users are identified by their email address
  • The Business App email address is used for WordPress login
  • All users created in Business App are assigned the Administrator role in WordPress by default

Example​

You want to give Bob access to your WordPress website:

  1. Create a Business App user for Bob with the email bob@email.com
  2. When Bob accesses the WordPress dashboard via WordPress Hosting, he is automatically logged in as an Administrator with the email bob@email.com

Change user roles​

If you need to change a user's WordPress role from Administrator to a different role, you have two options:

Option 1: Create user in Business App first​

  1. Create a user in Business App.
  2. Log in to WordPress as that user.
  3. Navigate to Users → All Users in the WordPress dashboard and edit the user.
  4. Select the desired role.

Option 2: Create user in WordPress first​

  1. Create a WordPress user with the same email address you'll use for the Business App user.
  2. Navigate to Users → All Users in the WordPress dashboard and edit the user.
  3. Change the user role to the desired role.
  4. Create the corresponding Business App user with the same email address.
warning

Email addresses must match exactly between WordPress and Business App users. For example, if Bob is a WordPress user with the email robert@email.com, the Business App user must also use robert@email.com, not bob@email.com. If the emails don't match, a new WordPress user will be created, resulting in duplicate users.