Using Yesware with Salesforce SSO (Single Sign-On)
If your Salesforce environment uses SSO (Single Sign-On) and does not require a password, Yesware cannot authenticate using the standard login flow. To integrate Yesware with a Salesforce account that uses SSO: On the Salesforce login screen, click “Use Custom Domain.” Enter your company’s custom domain and proceed with your usual SSO login flow. This will allow Yesware to complete the authentication process securely. For step-by-step instructions, follow this Salesforce SSO login guide.