How many API calls does Yesware use?

Yesware uses Salesforce API calls any time it communicates with your Salesforce organization. This includes actions such as: Using the Salesforce Sidebar to look up Accounts or Leads Syncing Yesware-tracked emails into Salesforce The number of API calls made depends on the action, and some activities may result in multiple API calls.

Managing API Usage

If you only want specific types of activity (e.g., opens, link clicks) to sync into Salesforce, you can request to disable selective event syncing. Your Salesforce Admin can monitor API call usage from within Salesforce. If your organization reaches its API limit, your Admin can also request a limit increase directly from Salesforce.