How do I test tracking?

To test that Yesware's email tracking is working properly, we recommend sending an email to test@yesware.com. This test account will open your email automatically, and you should see a tracking event appear in your Yesware activity feed within a few seconds. When sending the test: Gmail users: Make sure the "Track" checkbox is checked at the bottom of the compose window. Outlook users: Ensure the Yesware Sidebar is open, or use the "Send with Yesware" button if applicable.

Why You Shouldn't Send a Test to Yourself

Yesware does not log opens from your own email address on your own network, to avoid false positives. Sending a tracked email to yourself will typically not trigger a tracking event. If you still want to test tracking yourself: Send the tracked email to a secondary email address you own. Open that email on a mobile device using cellular data, not WiFi.This helps avoid being filtered out as a "self-open" based on IP/network detection.