9 docs tagged with "ai-workforce"

Learn about AI Capabilities—specialized skills that enable your AI Employees to capture leads, book appointments, answer questions, and automate business tasks.

Set up a custom AI Data Analyst that turns CRM data, reviews, and social engagement into actionable business insights using the AIR Analysis Framework.

Understand how Business App AI Employees generate answers, where they source information, and what we disclose about underlying AI models.

Use the AI Reputation Specialist to automate review responses and analyze customer sentiment at scale.

Automate CRM updates, explore sales insights through chat, and create activities based on your sales data with the AI Sales Assistant.

Set up a custom AI Support Employee that resolves customer inquiries via chat, follows the HEARD framework for troubleshooting, and captures escalation details when a question falls outside the knowledge base.

Overview of AI Employees and the common structure for digital team members in Business App.

Build specialized AI Employees with custom role prompts and capabilities tailored to specific business functions.

Set up a custom AI Inside Sales Representative that qualifies inbound leads, captures contact information, and books appointments without letting unqualified leads through.