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Activity logs in WordPress Hosting Pro

The Activity Logs feature in WordPress Hosting Pro helps users track actions performed on their staging site. It provides a record of significant activities, making it easier to monitor changes and troubleshoot issues.

Supported staging site activities​

  1. Reset Staging from Template
    • Logs when the staging environment is reset using a new template.
  2. Reset Staging from Backup
    • Logs when the staging environment is reset using a backup.
  3. Push Staging to Live
    • Logs when changes from the staging environment are pushed to the live site.

Details Provided in Activity Logs​

The activity logs include the following information:

  • Created: The date and time when the activity was logged.
  • User: The user who performed the action.
  • Service: The specific service or feature associated with the action.
  • Activity: The type of activity performed.
  • Status: The current status of the activity (e.g., completed, failed).
  • Description: A brief explanation of the action.
  • Completed: The date and time when the activity was completed.

White-labelled support in activity logs​

Activity logs also include visibility for support-related actions:

  • For internal teams: The actual support email associated with the activity is displayed.
  • For clients and small businesses: The log anonymizes support details, and they will only see the label "Support user".

This ensures transparency for internal teams while maintaining a white-labelled experience for end clients.

How to access activity logs​

  1. Log in to your WordPress Hosting Pro dashboard.
  2. Navigate to the Activity Logs section under Advanced Tools.
  3. View detailed records of actions performed on your staging site.