Automate follow-up from your form
You can create and manage automations directly from a form using the Automation tab.
Set up a form automation
- Go to CRM > Forms and open an existing form (or create a new one).
- Click the Automation tab in the form editor.
- If no automation exists, choose a template (e.g. "Send follow-up email when a form is submitted") or start from Blank.
- Configure the suggested step (for example, select a campaign for the follow-up email) and click Save.
- Toggle the automation On using the switch in the top-right.
tip
Starting from a template is the fastest way to launch a reliable follow-up. You can always switch to Advanced mode to add steps later.
Build more complex workflows
- Click Advanced mode to open the full automation builder.
- Add Conditions and additional Actions (for example, apply a tag, assign a task, send SMS).
note
The Automation tab shows all automations connected to the selected form.
See Automations for the full automation builder and more triggers and actions.