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Connecting CallRail to Advertising Intelligence

Connect CallRail to Advertising Intelligence to view call tracking data.

Prerequisites​

Before connecting CallRail, ensure you have:

  • An active Advertising Intelligence account
  • A CallRail account with access to your API key

Settings Connections page

  1. In Advertising Intelligence, go to Settings > Connections.

CallRail connection option

  1. Select CallRail from the connection options.

API Key entry field

  1. Enter your CallRail API key in the field provided and select Save or the equivalent button to continue.

Account and tracking number selection

API key entry field for CallRail

Successful connection confirmation

Account and tracking number selection for CallRail

  1. After the connection succeeds, Advertising Intelligence confirms that CallRail is connected.

Successful CallRail connection confirmation

Viewing CallRail data​

After connecting CallRail, view your call data in the Phone Calls page of Advertising Intelligence. This data includes calls tracked by CallRail for the accounts and tracking numbers you selected during setup.

Phone Calls reporting page

Troubleshooting​

Connection issues

If you encounter issues connecting CallRail:

  1. Verify your API key is correct and has not been regenerated in CallRail.
  2. Check that your CallRail account is active.
  3. Ensure you have permissions to access the CallRail data.
  4. If problems persist, contact your support team.