Email overview
Email in Business App covers domain setup and deliverability, email history, and notification preferences. Use the topics below to configure sending, review sent messages, or manage what you're notified about.
In this section
| Topic | What it covers |
|---|---|
| Email Configuration | Verify your domain (SPF, DKIM, DMARC), set send-from name and address, improve deliverability, and troubleshoot spam issues. |
| Email history | View, filter, and export outbound and inbound emails; check delivery status and troubleshoot. |
| Email Subscription Preferences | How contacts manage which email categories they receive — marketing, product updates, and website communications. |
| Notification Settings | Choose instant vs daily digest and turn notification types on or off by product (reviews, inbox, Executive Report, etc.). |
Where to find it in the app
- Settings → Email Configuration — Domain verification and send-from
- Settings → Conversations → Email history — Email log and export
- Email unsubscribe link — Contacts manage their own subscription preferences from the unsubscribe link in emails
- Settings → Notification Settings — What you get notified about and how often
Related
- Email Configuration — Domain verification and deliverability.
- Email history — View and export sent and received emails.
- Email Subscription Preferences — How contacts manage email categories.
- Notification Settings — Configure which notifications you receive.