Accepting Permissions
If you are having trouble accepting permissions, try scrolling down to the bottom. The scrollbar in this panel is very subtle (sometimes even invisible), but if you hover over the dialogue box and scroll using your mouse, trackpad, or keyboard (press up/down arrows), you should be able to click the blue Accept button.
Please also make sure you are using a Chrome browser and are not blocking any cookies. You can check this by going to your Chrome Settings.
- On your computer, open Chrome
- At the top right, click
More Settings - At the bottom, click
Advanced - Under
Privacy and Security, clickSite settings - Click
Cookies - Toggle the switch for
Block third-party cookiestoOff - Be sure to have Yesware.com listed as one of the sites under your
Allowtab - Refresh Gmail
If you are still running into issues, contact the Yesware Support Team at support@yesware.com.